BUSINESS STUDENT THRIVES IN THE LAND OF OPPORTUNITY
Gazel Garces came from Columbia, South America, to the United States at age 22 not understanding the English language. Staying true to his lifelong passion of someday becoming a business owner, he enrolled at a local community college, and learned English. Two years later, referred by a friend of his wife, Minina, who was a successful graduate from the Medical Insurance Coding and Billing program at Dover Business College, Mr. Garcia enrolled in the Business Administration program. Today, he is working for Rug Importers, Inc., which has stores in Hanover and Paramus, NJ, completing their training program.
“My wife and I decided to make the sacrifice for me to enroll in the Business Administration program at Dover,” said Mr. Garces. “I was a little nervous at first, but the students in the class and the professors were all patient with me. I wanted to learn and asked a lot of questions.”
In addition to the friendly and supportive environment that
INSPIRED STUDENT FINDS HER CAREER LOVES
Upon graduating from high school, Jennifer Fiedler of Vernon, NJ, was not sure about choosing a specific career path. She knew, however, that she was interested in the medical field.
“I tried starting at a community college, but it wasn’t for me,” said Ms. Fiedler. “When I heard about Dover, I had to go see for myself, and when I found out I could start nursing classes right away, I jumped right in.”
After successfully graduating with a certificate from the Patient Care Technician program, Ms. Fielder began working part-time at Orange Regional Medical Center in Middletown, NY. There she was exposed to a number of possible career paths in the medical field.
She decided to continue her education by enrolling in the Practical Nurse program at Dover Business College.
INFORMATION TECHNOLOGY PROGRAM: A WINNING BLEND
OF TECHNICAL AND CUSTOMER SERVICE SKILLS
Students at Dover Business College played the role of company technicians during a recent computer lab class. Instructor Robert Torres assumed the position of a company executive who presented the class with a “map a network drive” challenge. The students knew a simple way to perform this task but were asked to find an alternative.
While some of the students remained calm under pressure, others became frustrated with the process and their “client.” Both reactions provided a teaching moment.
“Being a technician is about 50 percent knowledge and 50 percent customer service. At Dover we teach a combination of these two skills,” said Mr. Torres, Chair of the Information Technology (IT) Department.
IT student Franklin Reynoso of Paterson, NJ, appreciates the lessons he learned in the role-playing lab class.
“Some students were frustrated because Mr. Torres wouldn’t show us how to solve the problem, but he wanted us to use research skills and solve the problem on our own,” said Mr. Reynoso, who
